Privacy Policy
Effective Date: December 18, 2025
Welcome to ShopEase (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.shopease.com] (the “Site”) or make purchases from us.
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our Site, we may collect the following information:
a) Personal Information:
We collect information that identifies you personally when you place an order or create an account. Examples include:
- Name: John Doe
- Email: john.doe@example.com
- Phone number: +880 1234 567890
- Shipping & billing addresses: 123 Green Street, Dhaka, Bangladesh
- Payment information: Credit/debit card info processed via secure gateways like Stripe or PayPal
b) Non-Personal Information:
We also collect information that does not identify you personally, such as:
- IP address: 123.45.67.89
- Device type: iPhone 14, Windows PC
- Browser type: Chrome, Firefox
- Pages visited, items viewed, time spent on site
c) Cookies and Tracking Data:
We use cookies to improve your experience. For example:
- Remembering your cart items when you return to the site
- Showing personalized product recommendations
- Analyzing traffic using Google Analytics
2. How We Use Your Information
We use your information to:
- Process orders: Ship products to you and confirm your order status via email or SMS.
- Example: Sending an email “Your order #12345 has been shipped.”
- Improve our services: Analyze browsing patterns to recommend products you may like.
- Example: Showing “Customers who bought this also bought…” suggestions.
- Marketing: Send promotional offers and newsletters (only if you opt-in).
- Example: “Get 20% off your next purchase!”
- Fraud prevention: Verify transactions and prevent unauthorized purchases.
- Example: Flagging unusually high-value orders for review.
- Customer support: Respond to your queries and complaints.
- Example: Helping a customer track a delayed delivery.
3. Sharing Your Information
We do not sell your personal information. We may share it in these cases:
- With service providers:
- Example: Using FedEx or DHL to deliver your order.
- Example: Using Stripe or PayPal to process payments securely.
- For legal reasons:
- Example: Sharing information with authorities if required by law.
- During business transfers:
- Example: If ShopEase merges with another company, your account data may be transferred.
4. Cookies and Tracking Technologies
Cookies help us improve your experience. Types we use include:
- Essential cookies: Keep you logged in and remember your cart items.
- Performance cookies: Track which pages are most popular.
- Marketing cookies: Show ads based on your browsing history.
You can manage cookies in your browser settings, but some features may not work if disabled.
5. Your Rights
Depending on your location, you may have rights over your data:
- Access your data: See what information we have about you.
- Correct your data: Update your address or email if incorrect.
- Delete your data: Request deletion of your account and information.
- Object to processing: Opt-out of marketing emails.
To exercise these rights, contact us at privacy@shopease.com.
6. Data Security
We use secure methods to protect your information:
- SSL encryption: Your data is encrypted during transmission.
- Secure storage: Personal data stored in protected servers.
- Payment security: All transactions handled by PCI-compliant gateways.
While we work hard to protect your information, no system is completely secure.
7. Third-Party Links
Our Site may contain links to other websites. Example: Clicking on a “Buy on Amazon” link.
We are not responsible for the privacy practices of third-party sites. Please read their privacy policies.
8. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal data from children.
- Example: If a child signs up with a parent’s email, we will delete it upon discovering.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
- Example: Adding new payment methods or marketing practices.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@shopease.com
- Phone: +880 1234 567890
- Address: 123 Green Street, Dhaka, Bangladesh
